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Colors on a printing press are created using a combination of four ink colors - Cyan, Magenta, Yellow and Black (called CMYK). These four inks are called process colors because they are the standard inks used in the four-color printing process. Your artwork must be in CMYK format (as opposed to RGB) before submitting.
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Silver knockout is the silver part that shows through the artwork of the disc, as the example here. When designing artwork for the silver knockout, simply use white and indicate on your artwork the white areas will actually be silver.
When the discs are printed we will then skip the normal white base and print the art directly on the silver disc. Take note that any CMYK printing on silver will have a slight metallic look. It can be avoided if a special white mask is created just for the areas that do require a white base. To do so create a separate white layer and indicate it as a special white mask. Extra film charges might apply.

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Thermal print is the technology we used on short-run CDs or DVDs (< 500 discs). It utilizes dye-sublimation method to print directly onto the disc face, thus no labels, to achieve highest photolistic print quality for short run discs today. The print is UV stable, and the printable area goes all the way into the center of the disc.
For large run CD replication or DVD replication, offset or silkscreen printing will be used instead.
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A graphic / artwork template shows the size and folds of a printed piece. It is usually in the form of pdf, eps or psd. If you are just starting out with the design, download the template and use it as a guide. If you have already completed the design with another company’s template, no worries, sizes between companies are usually very similar. Our prepress department will notify you if there is any significant discrepencies. Make sure there is enough bleed beyond the trim line.