Replication Order - The Checklist

 Placing an order

• Get a quote
  If you have not done so, use the Quotes form, call or This e-mail address is being protected from spambots. You need JavaScript enabled to view it to be contacted with a price quote.
• Submit what you have first
  Under most cases, the disc replication takes up most of the turnaround time, while printing and packaging takes up less time and can happen concurrently. Therefore, you can certainly let us work on the master first, while the packaging design is still being finalized. This will speed things up especially if you are working under a deadline.
• Request an official invoice
  When you are ready to place the order, let your sales representative know and you will be sent an official invoice.

• The signed invoice
• For first time customers, complete Terms and Conditions
• Complete IPR(Intellectual Property Rights) for every order - What is intellectual property rights?
• Resale certificate if products are for resale
• At least 2 copies of masters
• Artwork can be submitted on a CD, via email or through our web form
• Payment via cash, check and credit card. All orders are paid before production starts.

• Create a proper master disc, click here for a list of acceptable DVD formats.
• Review and QC master disc  
• Always keep a copy of the master for yourself. Do not send us your only copy.
• Send 2 copies of master to:
  Hellman Production
  6404 Wilshire Blvd, Suite 700
  Los Angeles, CA 90048
  

•  Prepare artwork using our templates and artwork specifications
• Submit the artwork using one of these methods 
• Spell check and review artwork carefully before submission
• Check out our Blog and Design FAQ for detailed information

•  Customers will be sent digital proofs via email for approval. Any changes needed after proofs are generated will delay production time. The first proof is FREE of charge, and each additional proof is $40.
• Printing will start upon approval. No color matching or layout warranty with digial proof. You MUST have reliable art files. Warranty only comes from defect of workmanship.
• If you are unsure what to look for in a pdf proof, go through our artwork approval checklist
   Hard copy proofs are available, it requires additional production time and extra cost
•  Check discs are replicated discs made from stampers based on supplied DVD-R or DLT masters. They are recommended for first time customers and DVD-9 titles. It will add 5-7 business days to the production cycle

• Payment required for job to start
  All payment or 50% deposit is due up front prior to start of production, balance is due prior to shipping out final product
• We accept check, money order, cash, Visa, Mastercard and American Express.  We accept all types of payment if order is prepaid. Only check is accepted for customers on terms.
• If paying by credit card, fill out a credit card authorization form and return it by fax
• If the products are for resale, please make sure we have your resale certificate on file. Otherwise sales tax will be charged

• Shipping costs apply except for specials with free shipping
• Turnaround time quoted does not include shipping
• We ship UPS, Fedex, and local trucking companies. Special shipping requests need to be arranged in advance

• Estimate project finish date is subject to change due to receipt of payment, master material and approval of artwork
• And last but not least, at any point you have any questions, our staff will be happy to help!