Duplication Order - The Checklist

• Complete IPR(Intellectual Property Rights) for every order - What is intellectual property rights?
• DROP OFF: If you are located near Los Angeles, simply stop by our office with the DVD master and art
• BY MAIL: Give us a call at 323-456-0446 so our customer service can generate a work order. We need the following to get the job started:
  
  1. Credit Card Authorization / Company check or cash payment
  2. Intellectual Property Rights
  3. CD-R/DVD-R master
  4. Art in digital format

• Review master before sending
  Review the master all the way through. The way the disc plays and the content will be the same on the replicated or duplicated discs. So sign off on your master before sending.
• Forms of master
  Acceptable forms of master: CD-R and DVD-R. Master submitted via internet downloads and other formats are subject to additional setup fees.
• High quality media for your master
  Use high quality media, a name brand preferrably and use low speed when burning. It is the best way to avoid read errors. Click here to see how to save disc image using Toast.
• Keep a copy of the master
  DO NOT send us your only copy, always keep a backup with you so that if something happens to the master during shipping, you won't be losing your only copy
• Send 2 copies of master to:
  Hellman Production
  6404 Wilshire Blvd, Suite 700
  Los Angeles, CA 90048
  

• Use a template
  Prepare artwork using our templates. If the artwork is already in another company's template, the size might differ slightly but not by much. If we find a problem you will be notified.
• Artwork specification
  • Image must be at least 300dpi
  • Image must be saved in CMYK mode
  • Accepted formats are .psd,.tiff,.indd,.pdf,.eps,.ai,.jpg
  • Text must be outlined if created by illustrator
  • When sending quark files, compressed all source files and fonts with Stuffit
  • Artwork that is incomplete or not to spec may be subjected to additional graphic setup fees
• Sending the artwork
  • Emailed to approve@hellmanproduction.com if less than 20MB
  • Through our web form
  • Mailed in a CD
• Spell check and review artwork carefully
  Check your artwork very carefully before submission.
• Review proofs
  Due to the turnaround time of duplication orders, no pdf proofs is sent. Hard copy proofs are available for additional fee upon request.
• Check out our Printing FAQ for further details

• Payment required for job to start
  50% deposit is due up front prior to start of production for orders over $300, balance is due prior to shipping out final product
• We accept company check, money order, cash, Visa, Mastercard and American Express. No personal checks accepted
• If paying by credit card, fill out a credit card authorization form and return it by fax
• If the products are for resale, please make sure we have your resale certificate on file. Otherwise sales tax will be charged