Duplication Order - The Checklist

• Complete IPR(Intellectual Property Rights) for every order - What is intellectual property rights?
• DROP OFF: If you are located near Los Angeles, simply stop by our office with the DVD master and art
• BY MAIL: Give us a call at 323-456-0446 so our customer service can generate a work order. We need the following to get the job started:
  
  1. Credit Card Authorization / Check for payment
  2. DVD-R master
  3. Art in digital format

• Use a template
  Prepare artwork using our templates. If the artwork is already in another company's template, the size might differ slightly but not by much. If we find a problem you will be notified.
• Artwork specification
  • Image must be at least 300dpi
  • Image must be saved in CMYK mode
  • Accepted formats are .psd,.tiff,.indd,.pdf,.eps,.ai,.qxd,.jpg
  • Text must be outlined if created by illustrator
  • When sending quark files, compressed all source files and fonts with Stuffit
• Sending the artwork
  • Emailed to approve@hellmanproduction.com if less than 20MB
  • Uploaded by ftp. Please contact us for FTP information. There are many FTP programs that can be used, such as CuteFTP, WSFTP or Fetch
  • Mailed in a CD
  • www.yousendit.com
• Spell check and review artwork carefully
  Check your artwork very carefully before submission. Any changes needed after proofs are generated will delay production time. The first proof is FREE of charge, and each additional proof is $20.
• Review proofs
  A digital proof will be sent to for approval. Hard copy proofs are also available for additional fee upon request.
• Check out our Printing FAQ for further details

• Payment required for job to start
  50% deposit is due up front prior to start of production for orders over $300, balance is due prior to shipping out final product
• We accept check, money order, cash, Visa, Mastercard and American Express
• If paying by credit card, fill out a credit card authorization form and return it by fax
• If the products are for resale, please make sure we have your resale certificate on file. Otherwise sales tax will be charged